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We recently attended to a new customer under reports of their Cold Room not reaching or holding the required temperature.
On arrival our engineer found both Evaporators that had been installed by the previous company were the wrong way round! Now when we say we know our jobs inside out and back to front.. this isn’t exactly what we mean!
We assessed the system and found a non-repairable leak on one of the Evaporators. Having had the quote accepted for a new Evaporator installed we re-attended the next day to complete the work.
With this issue remedied and no longer causing headaches for the staff they were able to continue providing their hotel guests with top notch service.